Privacy Policy
This Privacy Policy explains how EJ Relocations (“we,” “us,” or “our”) collects, uses, and protects information from visitors to our website and customers who request or book moving services with our crew. By using this site or contacting our office, you agree to the practices described below.
Information We Collect
When you request a quote, call our office, or fill out a form on this site, we may collect your name, phone number, email address, moving dates, and origin/destination addresses. If you book a move, our team also records inventory details needed to schedule the right truck and crew size.
How We Use Your Information
We use the information you provide to prepare quotes, schedule crews, confirm appointments, and communicate with you before, during, and after your move. Marisol Datillo’s office staff may also use your contact details to follow up on a quote you started but didn’t complete.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to understand how visitors use our pages and to measure which content is helpful. You can disable cookies in your browser settings, though some site features may not work as intended without them.
How We Share Information
We do not sell or rent your personal information to third parties. We may share limited information with insurance carriers in connection with a claim, or with service providers who help us operate our website and phone systems, strictly to support your move.
Data Security
We take reasonable technical and administrative measures to protect the information you share with us. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security of data submitted through this site.
Data Retention
We retain customer and quote information for as long as reasonably necessary to fulfill the purposes described in this policy, satisfy our legal and insurance obligations, and maintain accurate business records.
Your Choices
You may contact our office at any time to ask what information we hold about you, request a correction, or ask that we delete records we are not legally required to keep. Reach us at [email protected] or (888) 278-9005.
Children’s Privacy
Our services are intended for adults arranging moving services. We do not knowingly collect personal information from children under 13, and any such information discovered will be deleted promptly.
Third-Party Links
Our site may link to third-party pages, including review platforms. We are not responsible for the privacy practices or content of external websites you reach through those links.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.
Contact Us
Questions about this policy can be directed to our Frankford Avenue office at 4720 Frankford Ave, Philadelphia, PA 19124, by phone at (888) 278-9005, or by email at [email protected].